
Always within reach.
A question about your membership, a memory to share, or a little help with the app? Get in touch with the association office.
A little detail helps us help you.
Membership & account access
Include your name, batch year and registered email address. If your membership is dormant, mention that you need help with reactivation.
Payments & applications
Include your application reference or Razorpay payment ID, the payment date and the issue you experienced. Please do not send card details, passwords or OTPs.
Mobile app support
Tell us what happened, your phone model and whether you use Android or iOS. A screenshot can help; hide any private information before sharing it.
Privacy & account-deletion requests
To request access to, correction of, or deletion of your personal information or mobile app account, email the office from your registered email address. Use the subject “SJAA privacy request” or “SJAA account deletion” and tell us what you would like us to do.
We may need to verify that the account belongs to you. Financial, membership or other records may need to be retained for legal, accounting or dispute-resolution purposes; the office will explain any applicable limits. See our retention and deletion information.
Contact the privacy team